Today, we delve into the intricate world of Underwriters Laboratories (UL) with Jennifer Scanlon, CEO of UL Solutions. This 100-year-old organisation, best known for its iconic safety logo on electronics, now faces new challenges in the age of artificial intelligence.

The UL logo signifies more than just a passing glance; it represents rigorous testing and certification across myriad products, ensuring they meet stringent safety standards before hitting store shelves or online marketplaces like Amazon. But with widespread cheap electronics, some consumers might wonder if they prioritise price over certification.

Stepping into the future, UL is pivoting towards AI safety, introducing a new standard called UL 3115. This framework aims to evaluate AI-based products before and during deployment, requiring broad buy-in from companies and regulators. However, the reliability of testing these complex systems remains uncertain, adding another layer to this already intricate business.

Despite its global presence, UL’s operations face geopolitical hurdles. During the transition between US administrations, UL was tasked with overseeing a Cyber Safety program for connected devices but lost out due to political interference, highlighting the challenges in navigating tech and safety in today's climate.