Silicon Valley is buzzing about AI agents—payment systems, job automation, and even anti-hacking tools. But outside the tech hub, few people have ventured into this digital realm. CEO Josh Miller wonders aloud on X that this could be because the industry hasn't shown us a reason to care.

In an interview, he suggests that while excited about AI's potential, we should pause and wonder why the general public isn’t flocking. OpenAI’s Codex and ChatGPT agents have around 10 million weekly users, far fewer than chatbots like ChatGPT and Gemini.

Miller argues for a product focus over the tech buzzword. His latest startup, The Browser Company, offers a personalized morning briefing via its AI-powered browser, Dia. But the key is in the simplicity: it’s the features that matter, not the agent's existence.

The issue, Miller believes, lies in groupthink within the industry. Many are so enthralled with their tech that they lose sight of practical consumer needs. He hopes to shift focus towards more user-centric products, ones that solve everyday problems without the AI jargon.