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Playdate refunds: Tariffs finally trickle down

Panic’s decision to return tariff money to customers is a small ray of sunshine in a world of trade barriers.

Panic, the creators behind the whimsical Playdate gaming console, has announced that it is refunding customers the tariffs that were unjustly added to their purchases earlier this year. This move comes months after the Supreme Court ruled that the tariffs imposed by the Trump administration were illegal. The company stated that it had begun receiving refunds from the administration, which it then passed on to its customers, ensuring they were not left to bear the financial burden.


During the period when the tariffs were in effect, Panic had to pass the 19% import tax directly onto customers, as the company explained it could not afford to absorb the cost due to the low margins on the Playdate hardware. This was in stark contrast to other companies like Nintendo, which chose to absorb the cost or passed it on in a more subtle manner.


In an interview with Game Developer, Cabel Sasser, co-founder of Panic, expressed that the process of reclaiming the tariffs and refunding customers was a considerable administrative task. However, he was pleased to return the money to Playdate buyers, stating, 'It’s just not our money to keep, and it felt really good to give it back.'


The decision by Panic not only aligns with ethical business practices but also serves as a reminder of the complexities and often unfairness of trade policies. As customers continue to grapple with the financial implications of tariffs, companies like Panic provide a small but significant comfort.

Original source:  https://arstechnica.com/gaming/2026/08/panic-refunds-illegal-tariffs-customers-paid-on-its-playdate-gaming-handheld/
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