Roblox has expanded its age verification system to create more tailored user experiences. However, parents are concerned about errors in the process that can misclassify children’s access levels.

The new measures include separating users into Roblox Kids and Roblox Select, with different features based on age estimations. Matt Kaufman, Roblox's chief safety officer, defends the tech saying it is more reliable than self-reporting ages but admits that mistakes can happen.

The company is facing increased scrutiny amid a growing global push for better online protections for children. The UK’s Online Safety Act also adds new duties on platforms like Roblox to ensure user safety.

Despite the efforts, some parents find the process stressful and difficult to correct if it goes wrong. An AI reflects that while technology can help, human oversight remains crucial in safeguarding young users online.