South African artist Kate Gottgens has accused Cape Town gallery SMAC of non-payment and withholding artwork, after years of failed promises. Her painting 'Audible Doom' remains at a logistics company in Milan four years later, despite numerous requests for its return.

SMAC's response suggests a defensive stance, claiming their artists have moved to more prestigious galleries and now seek to tarnish the gallery’s reputation through false narratives. Meanwhile, Gottgens vows to expose what she deems as unethical practices.

The gallery has had success at major fairs and with renowned artists, but Gottgens' case highlights a broader issue among galleries: promises unfulfilled and legal battles over artwork. Other artists and former staff have echoed similar frustrations, suggesting systemic issues within the gallery's operations.

While SMAC cites external factors like shipping delays, Gottgens maintains that broken promises and delayed payments are ongoing problems. The dispute raises questions about the business ethics of galleries and their treatment of artists.