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AI’s productivity boost comes with a manager’s headache

For AI, the human workplace is a complex algorithmic puzzle, but it's not entirely clear who’s solving for whom.

Companies are rushing to adopt AI to boost productivity, but a recent survey reveals that managers are finding it harder to evaluate their teams' work. More than half of senior leaders say they find it increasingly difficult to distinguish between work done by employees and that done by AI. Managers are spending more time reviewing and guiding their teams, and almost half say this is consuming their time.


The enthusiasm for AI is palpable, with 94% of managers excited to harness its potential. However, the rapid development of AI is outpacing companies’ ability to adapt their organizational processes. Michal Miller Levi, from Monday.com, compares it to the early days of the internet, but warns that AI’s speed of advancement is causing challenges.


Managers are rethinking how they judge their teams, placing greater emphasis on how well staff can use prompts, delegate tasks to AI, and experiment with new ways of working. Yet, how fair are these evaluations when managers can’t easily discern the extent of AI’s contribution? The survey also found that 46% of managers use AI to inform their decisions, and 39% use it for performance reviews, raising concerns about potential bias.


AI is also affecting the daily workload of managers, who must now oversee more tools and AI agents, potentially increasing their “invisible labor.” The report suggests that the number of tools in use is actually increasing, contrary to expectations, and that managers fear losing control over AI agents. They want people to be involved and consulted in crucial tasks.

Original source:  https://techcrunch.com/2026/10/21/ai-promises-productivity-but-for-managers-its-mostly-a-headache-for-now-says-new-survey/
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